Get Support

Docy

After Purchase

Estimated reading: 4 minutes

Stackposts – Social Marketing Tool

Go to file index.php and change to the ‘environment’ to ‘production’

Error: {"status":"error","message":"There was a temporary problem with your request"}
Error: JS

Please delete file assets/core.js and clear cache on your browser (CTR + SHIFT + R) to solve this problem

Please contact via our email: [email protected] with your purchase codes that we will reset it for you

Please contact via our email: [email protected] with your purchase codes that we will reset it for you

Please contact via our email: [email protected] with your purchase codes that we will upgrade it for you

Your license is regular so your user account cannot automatically activate itself.

Please check these reasons:

  1. Your video format: MP4 File
  2. Your server/hosting support FFMPEG or not

Our script is still safe for you. 

Please check these guides to get information about this issue:

  1. The Chrome browser may display a “Deceptive site ahead” warning when visitors view your site.
  2. How To Remove ‘Deceptive Site Ahead’ Warning?

Instagram

At your Stackposts Dashboard following:

  • Settings / Social networking settings / Instagram


Your Server/Hosting IP Address may be blocked by IG Official. Please try to use the Proxy to add your IG Account.

Please check these reasons:

  1. Your video format: MP4 File
  2. Your server/hosting support FFMPEG or not

This is an error from your IG Account. Please wait a few minutes before your try again.
With this case, We recommend you:

  1. Go to www.instagram.com to log in to your account and then back to the website and add again
  2. Use proxies for this account
  3. Do not send login too much at the same time

Please enable this option:

Team Member

This problem for SMTP

You should:

1. Make sure your server enabled PHP Mail function

2. Make sure all your configure SMTP is correct (It will not working if wrong any info)

3. Recommend you use MailGun, SMTP2GO for SMTP service


Updating more…

LinkedIn

Please read this guide to get more information about this issue.

Facebook


To post to groups you are the admin. You need to install an App on your own Group. Follow this post: https://www.facebook.com/help/261149227954100

Google My Business


{ "error": { "code": 400, "message": "Request contains an invalid argument.", "errors": [ { "message": "Request contains an invalid argument.", "domain": "global", "reason": "badRequest" } ], "status": "INVALID_ARGUMENT", "details": [ { "@type": "type.googleapis.com/google.mybusiness.v4.ValidationError", "errorDetails": [ { "message": " This API will soon be deprecated. Please migrate all the usages to My Business Account Management API - https://developers.google.com/my-business/reference/accountmanagement/rest" } ] } ] } }

Google is shutting down that API as stated in the error message. They have stated:

Starting April 30, 2022, the following four API methods will return errors with increasing frequency, ramping up to 100% shut down within 30 days.

The old API will soon be deprecated. Please migrate all the usages to My Business Account Management API
https://developers.google.com/my-business/reference/accountmanagement/rest

Powered By Stackposts